Refund policy

Exchange Policy

We accept exchanges only. No returns. Exchanges do not apply to sale items, items that have been personalized, or custom orders.

Exchange Guidelines:

• We accept exchanges within 7 days of receiving your order.
• To initiate an exchange, please contact us with your order number and details about the item you’d like to exchange.
• Customers are responsible for return shipping as well as the shipping of the exchanged item and will be billed accordingly. 
• For customer returns from the U.S. an extra return fee may be applicable.
• The item must be returned in its original, unused condition.

Damages/Issues

Please inspect your order upon reception and contact us within 5 business days if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.